Multiple User Profiles
You can create and access multiple profiles with the same email address. This article summarizes how to create additional Therapist, Clinic Admin, and Client accounts.
Admins
Adding an additional Clinic Admin profile
To add another Admin profile to your existing admin account, you will have to be invited by the clinic. Once you get an invite via email, click on Create Account and you will be directed to a sign in page.
Log into your account and click on Add Profile to Account.
You will be prompt to fill out the clinic's profile fields to finalize the process of adding a new admin profile to your account.
Therapists
Therapist Profile (Independent):
To create an additional Independent Therapist account, navigate to Settings by selecting your name in the top right corner. Select Preferences.
Scroll down to Other Preferences and select Add Profile. Clicking on Add Profile will prompt you to create a second Therapist profile. Select one of three options to add a profile.
You will automatically be prompted to enter in your registration details and complete the regular Therapist sign-up flow.
Therapist Profile (Associated with Clinic):
To create a Clinic Therapist profile, you will need the clinic's unique sign-up link.
Once you get access to the clinic's unique therapist sign up link, simply sign-in to your existing account.
Next, open up the therapist sign-up link for your clinic in a different tab. You will see a pop-up that says asks if you'd like to add a profile to your existing account. This would enable you to have both an admin and a therapist account with a single sign on.
Clients
Therapists can send more than one account invitation to the same client's email address. This is especially helpful when a parent has their own account and/or multiple children also using the platform.
Step 1: From your Patient List, select + Add Patient
Step 2: Select Child Account
Step 3: Enter the child patient's name or unique identifier.
Step 4: If you would like to invite the child patient to create their own account, you can enter in the parent's email address that was used to create prior children or parent accounts.
- Inviting the patient to create their own account is optional. Consider whether having the patient create their own account is clinically appropriate.
- Having the patient create an account, allows:
- Assessment delivery to be automated according to the frequency you set.
- Patients to complete assessments outside of session time.
- Patients to sign in and see their own progress.
Navigation
To switch between your various profiles, navigate to your name on the top right corner and select the profile you would like to access. Any additional accounts added will automatically have default settings and are unique from your other accounts.