Customizing Session Timeout

This article walks through how to control how long you are inactive on the platform before being automatically signed out. Customize the length of your session timeout to suit your needs and ensure you can continue talking to clients or writing notes on the platform without worrying about losing your page or being logged out.

Step 1. Settings > Security

To view or make changes to your profile, select Settings in the top navigation bar
Select the Security tab

Step 2. Edit Session Timeout

Select Edit next to the Session-Timeout option
- The default Session Timeout is 30 minutes
Change your session timeout based on your preferences by using the Timeout dropdown
- You can select from 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, or 8 hours
- The time you choose will control how long you can be inactive on the platform before being automatically signed out
Select Save to save your session timeout settings

Once saved, you will see a notification indicating the change has been updated

The Session Timeout you have selected will persist until the setting is changed once more