Admin Accounts Overview
Admin Accounts are designed for administrators, supervisors, managers and any other individuals that require access to Greenspace on a day-to-day basis. The owner of the Clinic Account must invite users to create Admin Accounts and can specifically set their permissions. Admin Account holders are referred to as 'Admins'.
Benefits of admin accounts
- Unique Sign In Credentials: Multiple users can access oversight and administrative functions on Greenspace, each with their separate sign-in credentials. Users do not need to share one set of sign-in credentials.
- Limited Information Access: Admins can only access the information and functionality that is necessary for their roles. The Clinic Account owner can choose the specific permissions for each user.
- Invite Patients Directly: Admins can add new patients and directly assign them to the relevant therapist(s). This allows clinic directors to empower administrators to assist with patient onboarding and reduces the administrative burden on therapists.
- Audit Logging: All Admin Account activity is logged in case of any issues and can be accessed at any time for audit purposes.
Creating a new admin account
Step 1: From the Clinic Account, navigate select Clinic Settings and then to the Users tab.
Step 2: Select + Invite User
Step 3: Ensure to select Clinic Admin from the 'Role' drop down menu, as well as set the correct permissions for the user, then press Confirm. This will send an email invitation to the Admin to verify and create their Admin Account.
Step 4: The new Admin will have a status of Pending until he or she accepts their account invitation.
Modifying admin permissions
You can edit an Admin's permissions at any time.
Step 1: Select Edit Permissions from the Actions menu.
Step 2: Adjust the enabled permissions by selecting or de-selecting the checkboxes.
Audit logging
Greenspace maintains an audit log of all attempted or completed actions by Admin Account users. These records include when, where and by whom action was taken.
Detailed logging of user actions helps improve platform security in a variety of ways. For example, it can help you reconstruct events, detect intrusions, and analyze problems such as poor performance or unexpected system behaviour. It can also help promote good behaviour and a sense of accountability among your users if they are aware that their actions can be reviewed. For access to your Clinic Account's audit logs, please contact Support.