Setting Up Therapists and Admins

Admins who have permission to manage therapists are able to see all active and deactivated therapists and admins within the User List. There are two methods of inviting new users to your clinic:

  1. via User List
  2. via your clinic’s dedicated Therapist signup URL (Therapist only)

Invite User on User List

A therapist can be invited to join a clinic via the Users List.

Step 1: Navigate to Clinic Settings > Users to see all the clinicians associated with the clinic

Step 2: Select Invite User to add a new therapist

Step 3: Select Therapist for the role and fill out the Name (full) and Email

Step 4: Select Confirm. The new therapist will receive an email invitation, which will allow them to create their account and complete their profile.

Resend and Cancel Therapist Invite

A therapist who has been invited but has not accepted their invite can be re-invited or have their invite cancelled by clicking the Actions (ellipsis) dropdown menu.

To resend an invite, select Resend Invite and a popup will appear for you to confirm the therapist that you wish to resend an invite to.

To cancel a pending invite, select Cancel Invite and a popup will appear to confirm your selection.

Clinic Dedicated Signup URL

Therapists can also signup independently by using their clinic’s dedicated signup page. The therapist will only be added to this list once they have created their account.

Step 1: Navigate to Clinic Settings > User to see all the clinicians associated with the clinic

Step 2: Select Add User to add a new therapist

Step 3: The URL will be in the popup and you can copy the link to be shared.

This URL can also be found under Clinic Settings > Configuration > Invite Therapist.


Please note - to add more therapist licensees to your account, please reach out to your Customer Success Manager or support@greenspacehealth.com for information on the process and next steps.


Next Article: Deactivating Therapists

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